We are looking for an empathetic, customer-focused team member to join our our team as the first Sales Support Specialist. As a Sales Support Specialist your role is in the intersection of Sales, Customer Support and our tech teams.
In the role you'll work as part of the Sales team. You'll be joining customer meetings and helping throughout the sales process. You’ll get to work with customers to help them become rockstars at using Drawboard PDF and Drawboard Projects and you'll be the day to day contact point for account updates.
You'll be tasked to ensure customers can learn how to use Drawboard products, overcome issues while they’re using our solutions, and become experts at using the product to achieve their goals.
You’ll be a crucial source of feedback to our product and engineering teams and helping to make sure we’re always making the most important improvements to our products and delivering value to our customers.
If you are passionate about Design & Construction tech (though not a must), SaaS solutions, world-class customer experiences and continuously developing customer relationships while working with an international team you’ll be a great fit!
This is a full-time position preferably based in the US (Eastern time zone) but we are open to considering candidates in other locations too.